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TCL NXTPAPER 14 |
: TCL NXTPAPER 14

TCL NXTPAPER 14

FAQ

Filters

What should I do if my device cannot power on?

# Troubleshooting

What can I do if my device heats up?

# Troubleshooting

What should I do if my device auto powers off?

# Troubleshooting

How can I change the default ringtone and adjust the volume for incoming calls?

# Ringtone & Sounds

How can I transfer data from the internal storage to the SD card?

# Storage

How can I set up my SD card?

# Storage

How to remove Google account from your device?

# Security

What should I do if my device reboots by itself?

# Troubleshooting

What should I do if my device system lags or freezes?

# Troubleshooting

What should I do if my device cannot charge or charges slowly?

# Troubleshooting

What should I do if my fingerprint unlock function works slowly or fails?

# Troubleshooting

What should I do if my device’s battery drains under normal use?

# Troubleshooting

What should I do if there is no sound or poor audio on my device?

# Ringtone & Sounds

How can I use a SIM card to make video calls?

# Device Call

What should I do if I cannot receive calls or miss calls constantly?

# Device Call

What should I do if my device cannot send or receive messages?

# Message

What should I do if the Multi-screen Share connection fails?

# Internet & Applications

What should I do if the NFC (Near Field Communication) function doesn’t work?

# Internet & Applications

Why is there no 5G signal icon on my screen?

# Internet & Applications

How can I know whether my device will work with my SIM carrier?

# Internet & Applications

What should I do if my device is always searching for a network or if no operator name is displayed?

# Internet & Applications

Why can’t I connect to a specific Wi-Fi router?

# Internet & Applications

What should I do if my device cannot connect to the internet using mobile data?

# Internet & Applications

What should I do if the in-built applications of my device do not work?

# Internet & Applications

What should I do if my screen has a line(s) or spot(s) on the display or incomplete display?

# Home Screen

What should I do if my device network signal is weak/there is a low reception level?

# Internet & Applications

What should I do if the navigation buttons disappear from my screen?

# Home Screen

How can I use the split screen function?

# Home Screen

What should I do if my screen is just showing a completely black/blue/white display?

# Home Screen

What should I do if I experience a slow response or incorrect action when touching the screen?

# Home Screen

How can I use the Multi-screen Share function?

# Device

How can I connect my device to a PC or another device via a USB/OTG cable?

# Device

How can I turn on USB debugging?

# Device

Why doesn’t my device pair with a Bluetooth enabled device?

# Bluetooth

How can I change font size on display?

# Basic Settings

How can I manage app notifications quickly and easily?

# Basic Settings

How can I create a video of what’s on the screen?

# Basic Settings

What to do with my used terminals?

# Basic Settings

How to back up my device data?

# Back Up & Reset

How can I perform a factory reset on my device?

# Back Up & Reset

What should I do if I cannot turn on the camera app?

# Camera

What should I do if the image quality of a camera capture or video capture is poor?

# Camera

How can I upgrade my device?

# Basic Settings

How can I change the permissions for my apps?

# Basic Settings

How can I silence the ringtone of an incoming call?

# Basic Settings

How can I activate the accessibility menu?

# Basic Settings

How can I take a screenshot?

# Basic Settings

How can I change the language of the device?

# Basic Settings

How can I check the IMEI number of my device?

# Basic Settings