-> “Settings” -> “System” -> “Recovery” -> Recovery options -> “Reset PC” -> Choose an option in the pop-up window and follow instructions to complete reset.a) Keep my files: Removes apps and settings, but keeps your personal files.
b) Remove everything: Remove all of your personal files, apps, and settings.
Warning: this action will erase all your personal information and downloaded apps.
We strongly advise that you back up your personal data to prevent loss of personal data. (Refer to Q How to back up my laptop data)
